Last updated: 7 October 2026
1. Introduction
StormLightning respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect when you use this website, request a quotation, contact us, or use our services, and how that information may be used and protected.
2. Information We May Collect
We may collect information that you provide directly to us, including your name, telephone number, email address, property or service details, physical address, and the contents of messages or quotation requests. We may also collect basic technical information such as browser type, device information, IP address, pages visited, and website usage data through cookies, analytics, or similar technologies.
3. How We Use Your Information
We may use personal information to respond to enquiries, prepare quotations, arrange site visits, provide and manage services, communicate about work in progress, issue invoices or service documents, improve our website and services, maintain business records, prevent misuse or fraud, and comply with legal or regulatory obligations.
4. Cookies and Analytics
This website may use cookies and analytics technologies to understand how visitors use the website, measure performance, and support advertising or conversion tracking. You can control or block cookies through your browser settings, although some website functions may be affected.
5. Sharing of Information
We do not sell personal information. We may share information with trusted service providers who help us operate the website, communicate with customers, process business administration, host data, provide analytics, or deliver services on our behalf. Information may also be disclosed where required by law, regulation, court order, or a lawful request from an authority.
6. Protection of Personal Information
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration, or disclosure. No internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain appropriate business records, resolve disputes, and comply with legal, tax, accounting, or regulatory requirements.
8. Your Rights
Subject to applicable South African law, including the Protection of Personal Information Act, 2013 (POPIA), you may request access to personal information we hold about you, ask us to correct or update inaccurate information, object to certain processing, or request deletion where the law permits. We may need to verify your identity before acting on a request.
9. Third-Party Websites
Our website may contain links to third-party websites or services. StormLightning is not responsible for the privacy practices, security, or content of third-party websites. You should review the privacy terms of those services before providing personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date shown above.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, contact StormLightning at info@stormlightning.co.za or 076 096 8524.